Here at All American Business Centers, we recently have leased out our last available executive office suite which means that our building is full! Today we will share a few tricks and tips that helped us lease out all of our offices so that you can apply them to your everyday business life as well. These tips will help you start to build up relationships with your customers and ultimately allow you to increase your overall business productivity. Here are your three free tips:
Offer Services People Need
Now this tip is very straightforward. In order to attract customers to your business, you need to offer your services and market them so that people think that they cannot live without them. The goal when marketing your products and services is to show the consumer that the said product or service will make their lives easier, more comfortable, or happier. Use hooks or stories to reel in the attention of people so that you can get them to call your business or visit your website in order to learn more about your business or buy the product. Overall, the most important thing is to call attention to your business through marketing and make sure that you find a way to keep that attention.
Build Healthy Relationships
Now that you have the attention of your audience, you want to start to build up a relationship with them. People value great customer service so the first thing you should implement is open communication. A business relationship is most successful when it fosters open communication. You want your client to feel comfortable when communicating with your business so that they can ask questions about anything they are confused about so that you are able to provide them with solutions or advice. Another aspect of building these relationships is to go above and beyond to make the client’s life easier. As long as they are a client with you, you want to make their life as easy as it can be to show that you value their time and convenience. You want to go above and beyond with your actions to show your client that you are their best choice in your selected industry.
Effectively Use Feedback
Chances are that you will not perform perfectly with everyone that interacts with your business, so you should always look for ways to improve. A great way to do this is by receiving feedback and actually implementing it in your business life. There are many different ways that you can receive feedback: online reviews, sending out a survey, an old fashioned face to face conversation etc. Instead of dismissing negative comments, use them to improve yourself and your company so that people never have the same issue again. For example, let’s say you are a retail store who received a one star review on google that said the customer service was awful. You can respond to this feedback by asking the person who left the review for more details on their experience in your store and then make the necessary changes or improvements so that no one else has that negative experience. This tip may be the most important one, as it will help you build your company’s policies through trial and error until you are able to offer a flawless service.
Joining a business center can be the first step towards growing your business, so you may want to think about All American Business Centers!